Frequently Asked Questions
General Questions:
Q: Are you open on Sundays?
A: No, all of our departments are closed on Sunday.
Q: Do I need to schedule a test drive beforehand to test drive a vehicle?
A: No, you do not need an appointment beforehand, but it is recommended to book a test drive to make sure we have the specific model ready for you.
Sales Questions:
Q: Do you have the latest 2022 models in stock?
A: Yes, we have the latest 2022 Hyundai models available! Explore our inventory today!
Q: What pre-owned models do you have in inventory?
A: At Royal Hyundai, we offer a wide selection of used vehicles from different makes and models. Check out our used inventory on our website or visit our dealership today!
Q: Do you guys offer certified pre-owned Hyundai?
A: Yes, you can browse through our certified pre-owned (CPO) inventory on our website or visit us in person!
Q: Do you guys have any new car specials?
A: Yes! Find out more about our new car special offers on our website or ask our team at Royal Hyundai!
Service Questions:
Q: When is your service center open?
A: We are open on Mondays to Fridays from 7:30 AM to 5:30 PM and Saturdays from 8 AM to 4:30 PM.
Q: Does your dealership have any service specials?
A: Yes! Learn more about our latest deals and offers here on our website or ask one of our service team members for more information!
Q: How do you schedule a car service?
A: You can schedule a service by calling our service center or by going online and scheduling an appointment.
Q: How do I cancel my service appointment?
A: To cancel your appointment, please call our service department.
Parts Questions:
Q: When are your parts center hours?
A: Our parts center is open on Mondays to Fridays from 8 AM to 5:30 PM and Saturdays from 8 AM to 4:30 PM.
Q: Why order parts from Royal Hyundai of Oneonta?
A: The service staff here at Royal Hyundai of Oneonta always uses Genuine Hyundai Parts in all of our repairs or replacements. And the accessories that Hyundai offers are of the highest quality in the industry.